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Last updated September 2026

Privacy Policy

This Privacy Policy describes how Hawaiian Wedding Company ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at https://hawaiianweddingcompany.com, use our services, or opt into our SMS/MMS messaging program. Our business is located at 1002 3rd Ave., Honolulu, HI 96816.

1. Business Identity

This Privacy Policy describes how Hawaiian Wedding Company ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at https://hawaiianweddingcompany.com, use our services, or opt into our SMS/MMS messaging program.

Our business is located at Oahu, Hawaii. You can contact us at:

  • Phone: 808-737-5257
  • Email: info@hawaiianweddingcompany.com
  • Website: https://hawaiianweddingcompany.com
  • Mailing Address: 1002 3rd Ave., Honolulu, HI 96816

2. Information We Collect

We collect personal information that you voluntarily provide to us through our website forms, surveys, quizzes, booking pages, web chat widgets, SMS opt-in, or other interactions with our business. The types of information we may collect include:

2.1 Contact Information

  • First and last name
  • Phone number (including mobile number)
  • Email address
  • Mailing address

2.2 Message and Account Data

  • SMS/MMS message content and metadata
  • Opt-in and opt-out history, including category-specific consent (marketing vs. non-marketing)
  • Communication preferences
  • Appointment or booking details

2.3 Website Usage Data

  • IP address
  • Browser type and version
  • Pages visited and referral URLs
  • Date and time of visits
  • Cookies and similar tracking technologies

2.4 Information You Provide Directly

Any information you submit through forms, surveys, or direct communication with us, including but not limited to business inquiries, service requests, and feedback.

3. How We Collect Information

3.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Fill out a form on our website
  • Book an appointment or consultation
  • Opt into our SMS/MMS messaging program (marketing, non-marketing, or both)
  • Contact us via phone, email, or web chat
  • Participate in a survey, quiz, or promotion

3.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including IP address, browser type, device information, and usage data. This information is collected through cookies and similar technologies. See Section 8 (Cookies) for more details.

4. SMS/MMS Messaging Data

4.1 Mobile Information Collection

Our SMS/MMS messaging program operates as a mixed-use campaign, meaning we send both marketing and non-marketing text messages. When you opt into our messaging program, we collect your mobile phone number, opt-in consent record, message preferences, and the content of messages you send to and receive from us. This includes the date, time, and frequency of messages.

Because our program is mixed-use, we collect and maintain separate consent records for each message category:

  • Marketing messages: Special offers, promotions, discounts, exclusive deals, event announcements, and service updates
  • Non-marketing messages: Appointment reminders, appointment confirmations, order status updates, service notifications, account alerts, and billing reminders

4.2 Opt-In Data and Consent

We maintain records of your SMS/MMS opt-in consent for each category, including:

  • The method of opt-in (website form checkbox, keyword reply, verbal consent, etc.)
  • The date and time of consent
  • The specific consent language displayed at the time of opt-in
  • Which category or categories you consented to (marketing, non-marketing, or both)
  • Any changes to your consent preferences over time

This data is retained to demonstrate compliance with applicable consent requirements for mixed-use campaigns.

4.3 No Sharing of Mobile Opt-In Data

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide our services: Processing inquiries, appointments, bookings, and customer requests.
  • To send marketing SMS/MMS messages: Delivering special offers, promotions, discounts, exclusive deals, event announcements, and service updates — only if you have provided express written consent to receive marketing messages.
  • To send non-marketing SMS/MMS messages: Delivering appointment reminders, order status updates, service notifications, account alerts, and billing reminders — only if you have provided express consent to receive non-marketing messages.
  • To respond to your communications: Answering questions, providing customer support, and addressing concerns.
  • To improve our services: Analyzing website usage data to enhance user experience and optimize our website and services.
  • To comply with legal obligations: Fulfilling record-keeping requirements for consent, opt-in, and opt-out data for both marketing and non-marketing message categories.
  • To protect our rights: Preventing fraud, abuse, or unauthorized use of our services.

6. How We Share Your Information

6.1 Service Providers and Subcontractors

We may share your information with third-party service providers and subcontractors who perform services on our behalf, such as:

  • SMS/MMS messaging platforms
  • Customer relationship management (CRM) platforms
  • Email service providers
  • Website hosting providers
  • Analytics providers

These service providers are contractually obligated to protect your information and are only permitted to use it to provide services to us. Mobile opt-in data and consent information shared with these providers is limited to what is necessary for the provision of customer service and messaging operations.

6.2 What We Do Not Share

  • We do not sell your personal information to third parties.
  • We do not share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.
  • We do not share text messaging originator opt-in data or consent with any third parties, except as permitted for subcontractors in support of customer service operations.
  • We do not share, rent, or trade lead data with affiliates or third-party marketing networks.
  • We do not combine marketing consent data with non-marketing consent data for cross-category marketing without your separate express consent.

6.3 Legal Disclosures

We may disclose your information if required to do so by law, court order, or government regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

7. How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration. These measures include:

  • Encrypting data in transit using SSL/TLS
  • Restricting access to personal information to authorized personnel only
  • Using secure, reputable third-party service providers
  • Regularly reviewing and updating our data security practices
  • Maintaining separate consent records for marketing and non-marketing message categories

However, no method of transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

8. Cookies

Our website may use cookies and similar tracking technologies to collect information about your browsing activity. Cookies are small text files stored on your device that help us:

  • Remember your preferences
  • Analyze website traffic and usage
  • Improve website functionality and user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect some features of our website.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. SMS/MMS opt-in and opt-out records — including category-specific consent for marketing and non-marketing messages — are retained for the duration of the messaging program and for a reasonable period thereafter to demonstrate compliance with applicable consent and carrier requirements.

When information is no longer needed, we will delete it or render it anonymous, unless we are required to retain it for legal, regulatory, or operational reasons.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to access: You may request a copy of the personal information we hold about you.
  • Right to rectification: You may request that we correct inaccurate or incomplete information.
  • Right to deletion: You may request that we delete your personal information, subject to legal retention requirements.
  • Right to opt out: You may opt out of receiving SMS/MMS messages at any time by replying STOP to any message or contacting us.
  • Right to manage consent preferences: You may request changes to your marketing or non-marketing message consent at any time.
  • Right to restrict processing: You may request that we limit how we use your personal information.
  • Right to data portability: You may request a machine-readable copy of your personal information.

To exercise any of these rights, contact us at info@hawaiianweddingcompany.com or 808-737-5257.

11. SMS Opt-Out

You may opt out of receiving SMS/MMS messages from us at any time by:

  • Replying STOP to any message we send you
  • Texting STOP to 808-737-5257
  • Contacting us at info@hawaiianweddingcompany.com or 808-737-5257

How opt-out works for mixed-use campaigns:

  • Texting STOP will unsubscribe you from all SMS/MMS messages — both marketing and non-marketing categories.
  • Contacting us directly at info@hawaiianweddingcompany.com or 808-737-5257 allows you to selectively unsubscribe from marketing messages only, non-marketing messages only, or both, depending on your preferences.

Upon receiving your opt-out request, we will send a confirmation message and will cease sending the applicable SMS/MMS messages to your number. For full opt-out and support instructions, please refer to our Terms of Use.

12. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us at info@hawaiianweddingcompany.com and we will promptly delete it.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will update the "Last Updated" date at the top of this page whenever changes are made. Your continued use of our website or messaging program after any changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:

  • Business Name: Hawaiian Wedding Company
  • Phone: 808-737-5257
  • Email: info@hawaiianweddingcompany.com
  • Website: https://hawaiianweddingcompany.com
  • Mailing Address: 1002 3rd Ave., Honolulu, HI 96816